terms & conditions


We work hard to ensure all of our HayMaxTM products are provided to the highest standards.

Because of this and the positive feedback from all those who have tried the product so far, we are extremely confident that you will be delighted with your purchase. However, if for any reason you are not entirely satisfied with the results then we offer a no-quibble refund. We do however ask that you try all the contents of the pot over a period of at least 30 days during your hay fever season or exposure to dust and pet allergens before requesting a refund.

If you need to return goods, call 01525 406600 or email us at [email protected].


UK deliveries – We aim to dispatch all UK orders within 48 hours by First Class post, many customers receive their order within 24-48 hours, although this can vary slightly.

European deliveries – Currently around 5 working days

Worldwide deliveries (outside of Europe) – Currently 7-14 days

Data Use

By submitting your email address in connection with any actions on this website, or by ticking any boxes regarding marketing activities, you agree that we may contact you in connection with those actions or activities and for other administrative purposes. Your details will never be sold to third parties.

For more information look at out Privacy & Cookie policies.

Get in touch

Please send me a weekly email with the pollen forecast and helpful tips about managing allergies:
Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

HayMax™ Ltd
Postern Piece Farm, Ampthill,
Bedford, MK45 2EX
E-mail : [email protected]
Tel : 01525 406600
© HayMax™ Ltd 2020.